nt enough tm..
nt enough me..
so many thgs to take care of..
so many thgs to do..

tired..

10 ovr reports to complete in 1 week plus..
discussion to improve staffs' quality tomor aftrn..
their knowledge.. their skill, their phone manner etc..
1st draft copy of training material, test Qs to be ot on 12jun..
management review on 15jun on e 2 missed call wth boss's boss..
perhaps..
to b able to answr to e higher management..
to b able to answr to e user..
sm1 may nd b gone..
seriously.. dun knw wht wil happen..

i wish all staffs knw e seriousness of nt able to pick up e call on tm..
i wish all staffs r aware.. wht their lead had been working v hard on..
to allow thm to stil 'breath' in a tight/stress/bored/etc working enviroment..

* tks dear for e undrstding..
* tks dear for e mental support..
* tks dear for being thr whn i reali nd..