a brilliant conversation btwn jkk & his supervisor

me : wj, pls use ur own id to log case.
jkk : y must use ID to log case?

me : cos if i nd to search, i cn find.
jkk : y u nd to search?

me : eg, sm tm i nd to see hw many case u log & i cun find.
me : u always type below is log by u.. if thr is anythg wrong wth a case, i see is log by eg 'jay', i wil go ask jay.. but actually is log by u..

jkk : u cn see under analysis, action txt got my name.
me : i cun search action & analysis txt..

me : i always add analysis & actions for sue, wen, hl.. tht dun mean e case is mine.
jkk : y u nd to search whose case?

me : cos i wil see who log hw many case.. & sm tm i wil nd to find e case tht is log by a particular agent.
jkk : y u nd to search log who log hw many case?

me : eg, if thr r 3 ppl working, i see tahir log 20 case, chris log 20 case, u oni log 2 case.. thn i wil think, wht r u doing..? In tht case, hv u or dun hv u dun make a difference..
jkk : u use tis to measure?

me : tis is just part of a thg, besides tis i wil also nd to see a person's working attitude, log case correctly nt, resolve case, followup case correctly nt etc.
jkk : tis is nt rite.

me : wht nt rite?
jkk : here snatch calls.. jn (jinan) thr dun do tis.

me : i do nt knw jinan thr SLA, my side is 15sec, i cun afford any drop call.
jkk : jinan thr also 15secs, they dun snatch calls.

me : i didnt wk for jn b4, i hv no idea hw they take calls.. whethr they let e call just RINGS.....
me : u r now working here, so u nd to follow here.

jkk : cn u remove my ID?
me : y? u nd to use ur own ID to log case. Cn nt always use othr ppl ID.

jkk : u remove my ID.. i use a common ID
me : common ID? wht common ID?

jkk : agent 1.
me : agent 1...??? if user ask who is agent 1, thn wht u wan me to tell user?
me : u wan me to tell user, 'agent 1 is u.. u r nt using ur own ID bcos u dun like to use ur own ID, u prefer to use agent 1..?'

jkk : *silence*............

e whole brilliant conversation btwn jkk & his supervisor ended here...

i was pissed.. cos he is trying my patient.
talking to ur superior in such manner shows tht u dun respect him/her,
or u WANA challenge him/her..

i m alrdy a v nice boss to wk wth.. wht else do u wan...?
do u think u cn like now if u r working wth jn...??

i walked ovr to jn thr, i make noise...
i ask hw jn wk, jn say jkk also didnt wk for her b4, hw he knw..?
jn say they also nd to help othrs answer calls,
they dun let e call just rings..
jn say cub (my side) is different.. all wil snatch call de..
i told jn, i gv jkk to her.. he has tech knowledge, LH likes..
jn say, "i dun wan".. knowledge is wht LH wan, i wan rite attitude..

i complain to vincent..
now e whole jn rm KNW i m angry & i dun like him..

i wil serve tis as a warning.
i m nt kidding.
ur attitude, & disrespect wil pay price.